service@activerac.com.au ARC Licence L057415
24/7 Emergency Line
Commercial & domestic · Sydney-wide · 24/7

One licensed Sydney team for your refrigeration and air conditioning

A fridge, cool room or AC down is a clock ticking on your stock and comfort. Our ARC-licensed technicians diagnose the real fault, quote upfront and get you back to temperature — same-day where we can, 24/7 for emergencies.

Call 0419 205 607 Get a free commercial quote
Same-day where we can ARC L057415 4.9 · 12 reviews

We answer 24/7 — talk to a real Sydney technician, not a call centre.

ARC Authorised — Look for the Tick ARC Authorised · L057415 4.9 · 12 reviews NSW Lic 330089C ASSA member Australian business since 2013
Why Active

Licensed, local and on-call — not a call centre

Two registers, one trusted team: industrial reliability for commercial sites that can’t afford downtime, and friendly service for homes and small businesses.

  • ARC-licensed refrigerant handling (L057415) & NSW contractor licence 330089C
  • Upfront pricing — you approve the quote before work starts
  • Quality workmanship, the right parts, written temperature record
About our team

24/7 line

Real after-hours emergency response.

Food-safe

Compliance-minded, temperature checked.

Sydney-wide

Hills, West, Inner West & beyond.

Commercial + home

From supermarkets to splits.

Industries we serve

Refrigeration built around your business

Different sites, different risks. We tailor the service to what downtime actually costs you.

How it works

From call to cold in four steps

  1. 01

    Call or book

    Tell us the equipment and symptom. We triage emergencies first.

  2. 02

    Diagnose on-site

    A licensed tech finds the real fault and explains it plainly.

  3. 03

    Upfront quote

    You approve the price before any work starts. No surprises.

  4. 04

    Repaired & backed

    Back to safe temperature, with quality workmanship.

Proof

Trusted across Sydney hospitality & retail

Rated 4.9 across 12 Google reviews — here are a few in our customers' own words.

"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"
Graeme Hudson, 5 Google review
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Melissa Jones, 5 Google review
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
Aydan Walker, 5 Google review
Walk-in cold room with produce shelving and a wall-mounted evaporator
Case study

8+ years of maintenance, one avoided replacement

8+ years of regular maintenance kept an office's ageing air conditioning running — and avoided a roughly $20k replacement. One of the jobs our Sydney customers tell us about on Google.

8+ yrs
on a maintenance plan
~$20k
replacement avoided
5
Google review
Explore maintenance & service contracts
Brands we service

Trademarks are the property of their respective owners and shown to indicate equipment we service. See all brands.

Service areas

Across Greater Sydney

Same-day where we can, 24/7 for breakdowns — from the Hills to the Inner West.

See all service areas
FAQ

Common questions

Do you cover commercial and domestic?
Yes — commercial refrigeration and air conditioning is our core, and we also service homes and small businesses for AC and whitegoods refrigeration.
How quickly can you respond to a breakdown?
Same-day across the Sydney metro where we can for commercial breakdowns, plus a genuine 24/7 emergency line for after-hours failures — because a freezer down overnight is stock lost by morning.
Which areas of Sydney do you service?
Greater Sydney — the Hills District, Western Suburbs, Inner West, Eastern Suburbs and more. Tell us your suburb when you call and we’ll confirm timing.
Do you offer free quotes?
Yes — free quotes for commercial refrigeration enquiries, and an upfront price you approve before any work starts.

Fridge or cool room not holding temperature?

Talk to a licensed Sydney technician now — no obligation, upfront pricing.

Call 0419 205 607 Get a free commercial quote

No obligation · We reply promptly

Call now Free quote