service@activerac.com.au ARC Licence L057415
24/7 Emergency Line
Stainless-steel upright commercial refrigerator in a commercial kitchen
Industries we serve · Sydney-wide · 24/7

Refrigeration & air conditioning for Sydney's cold-dependent businesses — one ARC-licensed team

From a café cool room to a supermarket refrigeration rack, Active keeps the equipment your business runs on cold, compliant and working — one ARC-licensed team for refrigeration and air conditioning, 24/7 across Sydney.

Call 0419 205 607 Get a free commercial quote
Both trades, one team 24/7 — a real tech answers 4.9 · 12 reviews

Free quote on commercial refrigeration — talk to a real Sydney technician, not a call centre.

ARC Authorised — Look for the Tick ARC Authorised · L057415 4.9 · 12 reviews NSW Lic 330089C ASSA member Australian business since 2013
Built around your business

Different sites, different stakes — one team that understands both

A failed fridge is a clock ticking on your stock. Whether you run a single café or fifty retail sites, the right response depends on what downtime actually costs you — write-off stock, lost trade, a compliance breach, or all three. We tailor the service to your sector, and we hold both trade licences so refrigeration and air conditioning come on the same call.

Why it matters

A failed fridge is a clock ticking on your stock

Across every sector, refrigeration downtime hits the same three ways. Here's how we respond so the loss stays small.

Same-day where we can, 24/7 for breakdowns

A real Sydney technician answers around the clock — because a cool room down overnight is stock lost by morning, whatever your industry.

Audit-ready temperature records

A written temperature record after every visit — evidence for your food-safety program, council inspection or compliance audit.

Real technicians, not subcontractors

ARC-licensed (L057415) and NSW-licensed (330089C) — the same team turns up, diagnoses the real fault and quotes upfront before any work starts.

Multi-site contracts

From one venue to a portfolio of retail sites — scheduled maintenance, consistent reporting and one number for every location.

Equipment down right now?
Don't wait for the morning shift — every hour above temperature is stock at risk.
24/7 emergency breakdown
Proof

Trusted across Sydney hospitality & retail

4.9 · 12 Google reviews — the kind of repeat, both-trades relationship our clients describe below.

"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"
Graeme Hudson, Google review
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
Aydan Walker, Google review
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Melissa Jones, Google review
Where we work

Servicing businesses across Greater Sydney

From the CBD to the Hills, Western Sydney, the Inner West and beyond — same-day where we can, 24/7 for emergencies. Tell us your suburb and we'll confirm timing.

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FAQ

Industry refrigeration questions

Do you take on multi-site maintenance contracts?
Yes. We look after single venues and multi-site portfolios alike — scheduled preventative maintenance, consistent reporting and one number for every location. Tell us how many sites you run and where, and we'll scope a plan that fits.
How quickly can you respond to a breakdown?
Same-day across the Sydney metro where we can for commercial breakdowns where we can, plus a genuine 24/7 emergency line for after-hours failures — because a cool room down overnight means stock lost by morning. Give us your suburb and equipment when you call for a realistic ETA.
Do you work after hours and around customers or residents?
Yes — our emergency line is staffed around the clock, and for hotels, aged care and busy venues we schedule work to stay out of the way of guests, residents and service. We turn up ourselves, so the team you book is the team that arrives.
Do you service both refrigeration and air conditioning?
Yes. We hold both trade licences — ARC L057415 for refrigeration and NSW contractor licence 330089C for air conditioning — so one team can fix the cool room and the dining-room AC on the same visit. Browse commercial air conditioning or commercial refrigeration for the full scope.
Do you give free quotes?
Yes — free quotes for commercial refrigeration enquiries, and an upfront price you approve before any work starts. No surprises on the invoice.

Refrigeration or AC letting your business down?

Talk to a licensed Sydney technician now — no obligation, upfront pricing, one team for both trades, 24/7 for breakdowns.

Call 0419 205 607 Get a free commercial quote

No obligation · We reply promptly

Call now Free quote