Commercial Refrigeration Maintenance & Service Contracts
Poorly maintained refrigeration runs harder, costs more and fails at the worst time. Active's scheduled maintenance keeps your cool rooms, fridges and ice machines reliable, efficient and compliant — single-site or across multiple locations — so you're not paying for an emergency callout and a skip of spoiled stock.
We answer 24/7 — talk to a real Sydney refrigeration tech, not a call centre.
The cheapest fault is the one you prevent
A breakdown costs you twice — the emergency callout and the stock you write off. Scheduled servicing catches the early signs before they take a unit down on a Friday night.
Fewer breakdowns
A worn fan motor, a blocked condenser or a tired door gasket gives plenty of warning if someone's looking. We catch those on a scheduled visit so they don't become an after-hours emergency and a bin of spoiled stock.
Lower energy bills
A dirty condenser and a low charge make a system run longer and hotter to hold the same temperature. Clean coils, correct pressures and good seals mean it works less for the same result — and your power bill reflects it.
Audit-ready records
Every visit leaves a temperature and service record, so your food-safety paperwork stays current and you're ready when the inspector calls. One less thing to scramble for.
Our commercial maintenance checklist
A scheduled commercial service is a full health check of the system, not a quick look. Every visit, a licensed technician works through:
- Clean condenser & evaporator coils
- Flush & clear condensate drains
- Check & adjust operating pressures & superheat
- Inspect & lubricate fans & motors
- Check belts for wear & tension
- Test safety & electrical controls
- Verify voltages & amperages
- Tighten electrical connections
- Check door seals & gaskets
- Log temperatures for compliance
For domestic and light-commercial fridges we run a leaner version — coil clean, drain check, seal and temperature check, with a report. Ice machines get a descale and sanitise; ask about adding that to your plan on our ice machine service page.
Spot a fault during a service? We flag it, quote it upfront and only fix it once you approve — your scheduled visit never turns into a surprise invoice.
A plan that fits your sites
Whether you run one café or fifty retail sites, a service agreement takes the thinking out of upkeep and puts you at the front of the queue when something does go wrong.
Priority response
Contract sites jump the queue when a breakdown happens, with our 24/7 line behind you. Less downtime, less stock at risk.
Per-site reporting
A clear record for each location — what we checked, what we found and the temperatures logged — so if you run several sites you see them all at a glance.
Better rates
Planned servicing is scheduled in advance and priced accordingly, with contract discounts on labour — predictable cost instead of emergency premiums.
Setting up your maintenance plan
Getting onto a plan is straightforward — and once you're on it, the upkeep just happens.
- 01
Site review
We list every fridge, freezer and cool room across your sites and the right service frequency for each.
- 02
Plan & pricing
A clear schedule and fixed servicing price — no per-visit surprises.
- 03
Scheduled visits
We turn up on the agreed cycle and work the full checklist on every unit.
- 04
Report & review
You get a per-site record each visit, plus priority response if anything fails between services.
What Sydney businesses say about us
"I bought an office with a dodgey aircon. And always knew I'd be up for 20kish to replace one day. For over 8 years these guys have helped me avoid replacing by regular maintenance. Quick response to call outs and always sending experienced, efficient, polite and tidy staff."
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Everything we keep running
Maintenance sits across the whole cold chain. If you need a repair now or it's after hours, start here.
Want the full picture? See everything we cover on our commercial & domestic refrigeration page.
Refrigeration maintenance questions
How often should a commercial fridge be serviced?
What's included in a maintenance visit?
Does maintenance actually lower energy bills?
Can you maintain refrigeration across multiple sites?
What if you find a fault during a service?
Are you licensed and insured?
Stop paying for breakdowns you could prevent
Talk to a licensed Sydney refrigeration technician about a maintenance plan for your site — single-site or multi-site, no obligation.
No obligation · We reply promptly