service@activerac.com.au ARC Licence L057415
24/7 Emergency Line
Stainless-steel undercounter commercial refrigerator
Hospitality · Sydney-wide · 24/7

Refrigeration & air conditioning for restaurants & cafés in Sydney

Cool rooms, display fridges, ice machines and dining-room AC — diagnosed, repaired and maintained by an ARC-licensed team that knows a failure mid-service can't wait. From commercial refrigeration repairs in Sydney to a slime-clogged ice machine, we get you back to temperature, same-day across Sydney and 24/7 for breakdowns.

Call 0419 205 607 Get a free commercial quote
Same-day where we can Food-safe temperatures 4.9 · 12 reviews

We answer 24/7 — talk to a real Sydney technician, not a call centre.

ARC Authorised — Look for the Tick ARC Authorised · L057415 4.9 · 12 reviews NSW Lic 330089C ASSA member Australian business since 2013
What downtime really costs

A fridge down isn't a repair bill — it's lost stock, lost trade and a compliance problem

For a café or restaurant, refrigeration failure hits three ways at once. Knowing which one is bleeding you fastest is how we triage your call.

Lost stock

A warm cool room overnight can write off a weekend of fresh produce and protein. Once stock climbs through the danger zone for too long, it's a write-off — and you can't un-spoil it.

Food-safety risk

Temperature breaches put you offside with NSW Food Authority requirements. A failure with no temperature record is exactly what a council inspection flags — and what an insurer asks for.

Lost trade

No ice, warm beer or a dead display fridge means turning customers away at peak. A Friday-night breakdown dents your reviews — the damage outlasts the actual fault.

Cool room not holding overnight?
Every hour above 5 °C is stock at risk. Don't wait for morning.
24/7 emergency breakdown
Food safety & SLA

Compliant temperatures, on a response time you can plan around

Every service includes a temperature check and a written record, so your fridges and cool rooms stay within the safe range your council and the NSW Food Authority expect.

  • Cold-holding kept at or below 5 °C (FSANZ Food Standards Code); freezers at or below −18 °C as industry practice
  • Written temperature record after every visit — evidence for your food-safety program and council inspections
  • Same-day metro response where we can for breakdowns, genuine 24/7 emergency line for after-hours failures
  • ARC-licensed refrigerant handling (L057415) & NSW contractor licence 330089C — legal, traceable gas work
  • Upfront pricing approved before work starts; quality workmanship, genuine parts
Our licences & the team

≤ 5 °C

Cold-holding target for safe food storage.

≤ −18 °C

Freezer target to keep frozen stock frozen.

24/7

Real after-hours emergency response.

Records

Audit-ready temperature logs every visit.

Proof

Trusted by Sydney venues

Stainless-steel undercounter commercial refrigerator
Repeat client · both trades, one team

Bar refrigeration upgrade and the dining-room AC — handled on the same relationship

"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"

— Graeme Hudson, 5 Google review

Commercial + AC in one visit Repeat client 5 Google
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Melissa Jones, 5 Google review
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
Aydan Walker, 5 Google review
"I can not recommend Chris and his team highly enough. I have used Chris for years… so much knowledge and professionalism… There is no job too big for active fridge and air."
Scott Levoune, 5 Google review
Hospitality brands we service

Trademarks are the property of their respective owners and shown to indicate equipment we service. See all brands we service.

Service areas

Servicing kitchens across Greater Sydney

From the Hills to the Inner West — same-day where we can, 24/7 for breakdowns. Tell us your suburb and we'll confirm timing.

See all service areas
FAQ

Restaurant & café refrigeration questions

Can you repair a cool room without closing the kitchen?
Usually, yes. Many faults — fan motors, controllers, door seals, drain clears and gas work — are repaired while the room stays in service or during a quiet window. If a job does need the room offline, we tell you upfront and plan it around your trading hours to keep stock safe. For an overnight failure, use our 24/7 emergency line.
How much does it cost to regas a commercial fridge or cool room?
It depends on system size and refrigerant — but regassing should never be routine. Low gas means a leak, so we find and fix the cause first, then give an upfront quote after diagnosis. See our refrigeration regas cost guide for the ranges, or book a commercial refrigeration repair.
Do you service ice machines and beer systems too?
Yes. We repair and descale commercial ice machines — Hoshizaki, Scotsman, Manitowoc and Ice-O-Matic — and service beer and glycol systems so your taps pour at the right temperature. Slime and low output usually trace back to skipped cleaning or scale, and we'll show your staff the routine that keeps it clean between services.
What temperature does my fridge and cool room need to hold?
Under the FSANZ Food Standards Code, cold food should be kept at or below 5 °C; frozen food is held at or below −18 °C as industry practice. We set your equipment to hold those targets and leave a written temperature record you can file with your food-safety program for council inspections.
Are you licensed and insured?
Yes — ARC Refrigerant Handling Licence L057415, NSW contractor licence 330089C, current ASSA member and fully insured. The ARC licence is verifiable on the public "Look for the Tick" register. Read more about the team.

Cool room, fridge or ice machine letting your kitchen down?

Talk to a licensed Sydney refrigeration technician now — no obligation, upfront pricing, 24/7 for breakdowns.

Call 0419 205 607 Get a free commercial quote

No obligation · We reply promptly

Call now Free quote