What Sydney businesses say about Active
Restaurants, pubs, retail and multi-site operators, medical practices and homeowners across Greater Sydney rate Active Refrigeration & Air Conditioning 4.9 stars on Google. The people who answer the phone are the people who turn up.
4.9 stars, earned one Sydney job at a time
Active Refrigeration & Air Conditioning holds a 4.9-star average across 12 Google reviews. You'll find every one of them on our Google Business Profile — names, stars and all — so you can read the lot before you call.
What comes up again and again: technicians who turn up when they say they will, a fault explained in plain English, an upfront price, and a fair bill at the end. Several are repeat commercial clients who keep us on their preferred list for any commercial refrigeration repair or air conditioning repair across their sites.
Commercial refrigeration and air conditioning, in one visit
A repeat commercial client who keeps Active on his preferred list for both trades — bar refrigeration and air conditioning, looked after by the same team.
"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"
In their own words
4.9 across 12 Google reviews — here's what Sydney businesses and homeowners say after we've been out.
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
"I bought an office with a dodgey aircon. And always knew I'd be up for 20kish to replace one day. For over 8 years these guys have helped me avoid replacing by regular maintenance. Quick response to call outs and always sending experienced, efficient, polite and tidy staff."
"I can not recommend Chris and his team highly enough. I have used Chris for years… so much knowledge and professionalism… There is no job too big for active fridge and air. He's like the dinosaur of the trade… from Industrial to commercial and residential problems with air conditioning and refrigeration systems."
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
"The technician arrived when we were told… courteous and professional… took photos and wrote up notes… I received an SMS to let me know the tech was on his way. Everything… easy and pleasant from the ladies on the phone to the guy who came to our house."
"…called ahead… on time, professional, they removed the old air con and cleaned up after themselves, taking all the rubbish away. They installed the new Air con, tested it and showed us how to operate…"
"Chris, Lachlan and the crew… super professional."
Our 4.9★ rating across 12 reviews comes straight from our Google Business Profile — open it any time to read them all for yourself.
The four things Sydney businesses mention most
Across the reviews, the same themes come up — the things that matter when a fridge, cool room or AC is down and money's on the clock.
Genuinely available 24/7
An after-hours breakdown reaches a real technician, not a recorded message — the difference between stock saved and stock lost. See our 24/7 emergency breakdown service.
Plain-English diagnosis
Reviewers single out being told what's actually wrong and why — no vague "it's the gas, mate" followed by a blank invoice.
Upfront, fair pricing
A price you approve before work starts, and a fair bill at the end — "reasonable price" and "best price" come up repeatedly.
Worth coming back to
Several are repeat and multi-site clients who keep Active on a preferred list for ongoing refrigeration maintenance across both trades.
Read every review on Google
We don't pick and choose. Read the full set of reviews — and our current star rating — straight from our Google Business Profile, and check our ARC licence on the public register before you book.
- 4.9★ across 12 Google reviews — verifiable on Google
- ARC Refrigerant Handling Licence L057415 on the public register
- NSW contractor licence 330089C with NSW Fair Trading
Based on 12 Google reviews
Live on Google — see every review for yourself.
Become our next 5-star review
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