Refrigeration & air conditioning for hotels in Sydney
From guest rooms to the kitchen and the back-of-house cool rooms, hotel cooling can't fail in front of guests. Our ARC-licensed team looks after refrigeration and air conditioning across every floor — diagnosed quietly, repaired fast and maintained under one contract, so a warm room or a dead cool room never becomes a guest's problem.
We answer 24/7 — talk to a real Sydney technician, not a call centre.
In a hotel, a cooling failure is a guest experience problem before it's a repair bill
A hotel runs cooling on two fronts at once — the rooms guests sleep in and the kitchen that feeds them. Both have to keep working, quietly. Here's where it bites.
A warm room in front of a guest
A guest-room split or fan-coil that won't cool means a complaint, a comp, and a review you can't take back. Cooling is part of the room rate — when it fails, the guest notices first.
Lost kitchen & BOH stock
A back-of-house cool room or walk-in full of banquet and restaurant stock can be thousands of dollars. Once it climbs through the danger zone it's a write-off — and events don't wait.
Food-safety compliance
Under the FSANZ Food Standards Code, cold food must sit at or below 5 °C. A failure with no temperature record is exactly what an inspection flags — across a busy hotel kitchen, that's real exposure.
Every cooling system a hotel runs — refrigeration and AC under one number
From the banquet cool room to the air conditioning on the top floor, here's what we install, repair and maintain for Sydney hotels.
Guest-Room & Lobby AC
Splits, fan-coils, cassettes and ducted systems across guest floors and public spaces — repaired quietly and kept in spec.
Air conditioning repairs
BOH Cool & Cold Rooms
Banquet and restaurant walk-ins not holding temp, icing up or short-cycling — door seals, evaporators, controllers and gas faults sorted.
Cool room repairs
Kitchen Refrigeration
Prep fridges, display cabinets, undercounter units and blast chillers across the main kitchen and banquet line — repaired and regassed.
Refrigeration repairs
Ice Machines
Low or no ice, slime build-up or a flooded bin? Hoshizaki, Scotsman, Manitowoc and Ice-O-Matic repairs and descales.
Ice machine service
Multi-Floor Servicing
One team coordinating refrigeration and AC across every level — scheduled so the work happens around occupancy, not in front of it.
AC installation & upgrades
24/7 Breakdown
A hotel never closes, so neither do we. After-hours failure on a guest floor or in the kitchen — we answer around the clock.
Emergency serviceA scheduled maintenance plan across refrigeration and AC — coil cleans, filter changes, gas and seal checks — catches the faults that otherwise surface mid-event, and keeps an audit-ready temperature record for your food-safety program.
One team for both trades, on a response time you can plan around
We work to the realities of a Sydney hotel — guest occupancy, the food-safety code and the cost of a cooling failure during an event.
- Refrigeration and air conditioning under one contract — fewer suppliers, one accountable team
- Multi-floor servicing scheduled around occupancy and events, with quiet, discreet work in guest areas
- Cold-holding kept at or below 5 °C (FSANZ Food Standards Code); freezers at or below −18 °C as industry practice, with a written record each visit
- Same-day metro response where we can for breakdowns and a genuine 24/7 emergency line for after-hours failures
- ARC-licensed refrigerant handling (L057415) & NSW contractor licence 330089C — legal, traceable work
Both trades
Fridge and AC on the same contract.
Multi-floor
Scheduled around occupancy.
24/7
Real after-hours emergency response.
Records
Audit-ready temperature logs every visit.
Refrigeration built around your business
Hotels are one of eight sectors we look after. Different sites carry different risks — pick yours to see how we tailor the service to what downtime actually costs you.
Restaurants & Cafés
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Pubs, Bars & Clubs
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Supermarkets & Retail
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Medical & Vaccine
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Aged Care
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Commercial Kitchens
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Food Processing & Cold Storage
ViewTrusted by Sydney venues
Rated 4.9 on Google from 12 reviews — here's what Sydney venues say about us.
One team across both trades, scheduled around your guests
A hotel doesn't want two contractors and two invoices for cooling. We cover refrigeration and air conditioning on one contract, coordinate multi-floor work around occupancy and events, and keep a record of every visit — so cooling stays in the background where it belongs.
"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"
"We use the team at Active for our 50 retail sites and couldn't be more impressed… Always available in an emergency, excellent communication and scheduling and the best price!"
"I can not recommend Chris and his team highly enough. I have used Chris for years… so much knowledge and professionalism… There is no job too big for active fridge and air. He's like the dinosaur of the trade… from Industrial to commercial and residential problems with air conditioning and refrigeration systems."
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Servicing hotels across Greater Sydney
From the Hills to the Eastern Suburbs — same-day where we can, 24/7 for breakdowns. Tell us your suburb and we'll confirm timing.
See all service areasHotel refrigeration & AC questions
Can you work around guests and after hours?
Do you offer multi-site or multi-floor maintenance contracts?
Can one team cover both the kitchen refrigeration and the guest-room AC?
What temperature do the kitchen fridges and cool rooms need to hold?
How fast can you respond to a breakdown?
Do you give free quotes?
Guest-room AC, kitchen cool room or ice machine letting your hotel down?
Talk to a licensed Sydney refrigeration and air conditioning technician now — one team, both trades, 24/7 for breakdowns.
No obligation · We reply promptly