About Active — Sydney's commercial & domestic refrigeration and air conditioning team
Active Refrigeration & Air Conditioning has kept Sydney businesses and homes at temperature since 2013. ARC-licensed, NSW-licensed and on-call 24/7 — when you ring, you talk to a real technician, not a call centre.
Built in Sydney, on jobs that couldn't wait
Active Refrigeration & Air Conditioning has been an Australian business since 2013, working across Greater Sydney on the equipment that keeps food safe, drinks cold and rooms comfortable. We started where the need was loudest — commercial refrigeration breakdowns that cost a business real money every hour it's down — and grew into a team that handles everything from a walk-in freezer to a home ducted split.
The work hasn't changed shape: a fridge, cool room or AC down is a clock ticking on stock and comfort. So we built the business around speed, plain answers and licensed hands. We diagnose the real fault, explain it in language you can act on, quote upfront, and back the workmanship. No vague "it's the gas, mate" and a blank invoice.
We're licensed for refrigerant handling under the Australian Refrigeration Council (ARC Licence L057415), hold a NSW contractor licence (330089C), and are an ASSA member. Refrigerant work is regulated for good reason, so every job is done by a fully licensed crew — which means it's safe, it's to code, and the repair holds instead of turning into a callback next week.
Two registers, one trusted team
Industrial reliability for commercial sites that can't afford downtime, and friendly service for homes and small businesses. The same licensed technicians cover both.
Commercial refrigeration & AC
The core of what we do. Cool, cold and freezer rooms; display cabinets and condensing units; ice machines and bar systems; ducted and cassette air conditioning — plus scheduled maintenance that keeps temperature records audit-ready.
Domestic air conditioning
For homes and small businesses we service, repair and install split, multi-split and ducted air conditioning, and handle whitegoods-style refrigeration faults. Same licensed hands, same upfront pricing — just sized to the job.
Licensed technicians, not subcontracted guesswork
Every job is done and supervised by licensed technicians who are accountable under their own licence — no subcontracted guesswork. That's who arrives in the van.
- ARCtick-licensed technicians for all refrigerant handling
- NSW-licensed contractor (Licence 330089C)
- Nominated supervisor registered with NSW Fair Trading
- Fully insured, with a written 12-month parts warranty
Accountable
Work done under named licences.
Reachable
A real tech answers, 24/7.
Plain-spoken
The real fault, explained.
Upfront
You approve before we start.
The credentials behind every job
Refrigeration is a regulated trade. Here's exactly what we hold and the standards our work is measured against — verify any of them before you book.
ARC Refrigerant Handling Licence
Authorised by the Australian Refrigeration Council to handle fluorinated refrigerant. Licence L057415 — so your refrigerant work is done legally, safely and by the book.
NSW Contractor Licence
Licensed contractor with NSW Fair Trading, Licence 330089C, with a nominated supervisor registered against the licence.
Refrigerant Trading Authorisation
RTA AU35191 — authorised to acquire, store, dispose of and on-sell refrigerant in the course of our work.
ASSA member
A member of ASSA — a marker of industry standing and ongoing competency.
Food-safety & AS standards
Commercial work done with food-safety in mind, in line with Australian Standards for refrigerated storage — with written temperature records on request.
Registered Australian entity
ABN 90 166 129 102 · ACN 166 129 102. Fully insured. An Australian business since 2013.
An ARCtick licence covers refrigerant handling — it is not a claim of vaccine-storage competency. For medical and vaccine refrigeration we gate that trust on AS 3864 / "Strive for 5" alignment plus temperature data-logging and monitoring, not on the refrigerant licence alone.
Across Greater Sydney
Same-day where we can, 24/7 for breakdowns — from the Hills to the Sutherland Shire. Tell us your suburb and we'll confirm timing.
What Sydney businesses say about us
Rated 4.9 on Google from 12 reviews — here's what Sydney businesses and homeowners say about us.
"I can not recommend Chris and his team highly enough. I have used Chris for years… so much knowledge and professionalism… There is no job too big for active fridge and air. He's like the dinosaur of the trade… from Industrial to commercial and residential problems with air conditioning and refrigeration systems."
"I bought an office with a dodgey aircon. And always knew I'd be up for 20kish to replace one day. For over 8 years these guys have helped me avoid replacing by regular maintenance. Quick response to call outs and always sending experienced, efficient, polite and tidy staff."
"The technician arrived when we were told… courteous and professional… took photos and wrote up notes… I received an SMS to let me know the tech was on his way. Everything… easy and pleasant from the ladies on the phone to the guy who came to our house."
"Chris arrived promptly… provided a detailed report. The price was fair… technicians were polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Talk to a licensed Sydney technician
Commercial or domestic, planned service or 3am emergency — get an upfront price from people accountable under their licence.
No obligation · We reply promptly