Six symptoms we see on Sydney split and ducted systems every week — with what they usually mean and what the callout looks like.
Not cooling / blowing warm
The fan runs but the air isn't cold. Usually a low refrigerant charge from a slow leak, a dirty filter or coil choking airflow, a failed capacitor or fan, or a control fault. We gauge it up and find why it's not cooling — not just re-gas and hope.
Leaking water indoors
Water dripping from a wall split or staining a ceiling under a ducted unit is a drainage problem. Typically a blocked or sloping condensate drain, a failed drain pump, or a frozen coil melting off. We clear and flush the drain and fix the cause, not just catch the drip.
Rattling, buzzing or grinding
A new rattle or hum is wear before it's a failure. Commonly a worn indoor or outdoor fan-motor bearing, a loose fan blade or panel, or debris in the outdoor unit. We catch it early so a small part doesn't take out the whole system.
Tripping the breaker
The AC keeps tripping the circuit or RCD. Often a failed capacitor, a compressor or fan motor drawing too much, a wiring or PCB fault, or a moisture problem in the outdoor unit. This is electrical — we test it safely rather than just resetting the switch.
Bad smell or poor airflow
A musty or sour smell and weak airflow usually means a dirty filter, a mouldy evaporator coil or a blocked drain. We clean and sanitise the coil and filters so the air is healthier and the system breathes again — often a job for a scheduled service.
Won't turn on at all
Nothing on the controller, or an error code on the wall display. Could be power supply, a flat remote, a control board, a thermistor/sensor or a communication fault between indoor and outdoor units. A licensed tech reads the code on-site and diagnoses it rather than guessing the cause.
A quick note: most split systems have a built-in ~3-minute delay before the compressor restarts after stopping or a power cut — that's normal protection, not a fault. Still not cooling after a few minutes? Describe the symptom when you call, and for an after-hours failure see our 24/7 breakdown service.