Fridge, cool room or display cabinet not holding temperature? An ARC-licensed technician diagnoses the real fault, gives an upfront quote and gets you back to safe temperature — same-day across Sydney where we can, 24/7 for emergencies. It's the core of our Sydney refrigeration services.
We answer 24/7 — talk to a real Sydney refrigeration tech, not a call centre.
If you're seeing any of these, call before stock is at risk — most commercial faults are repairable same-day.
Cabinet or cool room running warm, food in the danger zone, or temp creeping up overnight. Usually a low refrigerant charge from a slow leak, a dirty or restricted condenser, a failed door gasket, or a defrost that isn't clearing. We gauge it up and find why — not just top it up.
Short-cycling, tripping the breaker, or humming but not running. Often a failed start capacitor or relay, an overheating compressor on a blocked condenser, or a control fault. We test windings, capacitors and the contactor before condemning the compressor.
A defrost or airflow fault freezing the evaporator and choking cooling. Typically a failed defrost heater, defrost timer or termination thermostat, a stuck door, or a seal letting moist air in. We strip, defrost and rebuild the defrost cycle so it stays clear.
Blocked drain lines, condensate overflow or pooling under the unit — a slip hazard and a sign something's blocked. Usually a clogged or frozen condensate drain, a cracked drip tray, or ice melting from an earlier defrost fault. We clear the cause, not just mop it.
Fan, bearing or compressor noise that signals a fault before it fails. Commonly a worn condenser or evaporator fan motor bearing, a loose fan blade, or a compressor mount letting go. We catch it early so a small fan motor doesn't become a dead compressor and lost stock.
Low refrigerant is a leak — it doesn't get "used up". We electronically leak-detect, repair the joint or component, evacuate properly and recharge to the manufacturer's weight. As ARC licence holders (L057415) we recover and handle refrigerant by law, not vent it.
Warm air leaking past worn or torn door gaskets pushes running costs up and temperature out of spec. We replace seals and re-align doors so the box holds its setpoint and the compressor isn't running flat out to make up for it.
Don't see your fault? Describe the symptom when you call and we'll tell you what's likely and what the visit involves. For an after-hours failure, see our 24/7 breakdown service.
From a single display fridge to a full condensing rack, our ARC-licensed technicians diagnose and repair the equipment your business depends on.
Specialist cold-chain work — design, install and compliance for walk-in rooms — is covered on our cool, cold & freezer rooms pages, and scheduled servicing on our refrigeration maintenance page.
See every brand we service
We carry common fan motors, capacitors, contactors and controls on the van, so many repairs are one visit, not two.
Commercial fridge makes we repair: Williams, SKOPE, Bromic and Orford commercial fridge repairs.
Trademarks are the property of their respective owners and shown to indicate equipment we service. See all brands.
No mystery invoices and no parts swapped on a guess. You see the fault and approve the price before we lift a spanner.
Commercial breakdowns are triaged first. Same-day across the Sydney metro where time and distance allow — and a genuine 24/7 line when a freezer drops overnight.
We diagnose the actual fault, explain it plainly and quote before any work starts. You approve the price — no surprises on the invoice.
Genuine parts, quality workmanship, and a written temperature record so your food-safety paperwork stays audit-ready.
Tell us the equipment and the symptom. We triage emergencies first.
A licensed tech finds the real fault — gauges, electrical, airflow.
You approve the price before any work starts. No surprises.
Back to spec, genuine parts backed by a 12-month parts warranty, with a temperature record.
"This is the second time that we have used this company… an upgrade of our undercounter bar refrigeration system and… a service of our 2 air conditioning systems. On both occasions we have found Chris's team to have been prompt, professional and efficient for a reasonable price. They are on my preferred company to use for any refrigeration or air con matters…"
— Graeme Hudson, 5★ Google review
"We use the team at Active for our 50 retail sites… always available in an emergency, excellent communication and scheduling and the best price!"
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
"The technician arrived when we were told… courteous and professional… took photos and wrote up notes… I received an SMS to let me know the tech was on his way. Everything… easy and pleasant from the ladies on the phone to the guy who came to our house."
If your fault touches a walk-in room, an ice machine or it's after hours, these are the next steps.
Repairing equipment for a specific trade? See how we work with restaurants & cafés, supermarkets & retail and more across the industries we serve.
Need a commercial fridge mechanic near you? Active covers Parramatta, Penrith, Blacktown, the Hills, Inner West, Eastern Suburbs, St George, the Sutherland Shire and beyond — same-day where we can, 24/7 for breakdowns.
Talk to a licensed Sydney refrigeration technician now — no obligation, upfront pricing, 24/7 for emergencies.
No obligation · Need it fixed now? A real Sydney tech answers, 24/7
