service@activerac.com.au ARC Licence L057415
24/7 Emergency Line
Stainless-steel upright commercial refrigerator in a commercial kitchen
Commercial & domestic · Sydney-wide · 24/7

Commercial & Domestic Refrigeration in Sydney

From a single display fridge to a full condensing rack, Active keeps Sydney's refrigeration running — repaired, serviced and installed by an ARC-licensed team, 24/7. When something stops holding temperature, our commercial refrigeration repairs in Sydney get you back to spec before stock is at risk.

Call 0419 205 607 Get a free commercial quote
Same-day where we can ARC L057415 4.9 · 12 reviews

Free quotes for commercial refrigeration enquiries — talk to a real Sydney technician, not a call centre.

ARC Authorised — Look for the Tick ARC Authorised · L057415 4.9 · 12 reviews NSW Lic 330089C ASSA member Australian business since 2013
What this covers

Everything we cover

Refrigeration is our trade — not a sideline. If it runs a compressor and holds a temperature, we repair, service or install it across Greater Sydney. Here's everything we cover:

Not sure which one you need? Tell us the equipment and the symptom and we'll point you to the right fix. Looking for cooling comfort rather than cold storage? See our air conditioning services.

Losing temperature right now?

A warm cool room or a freezer that won't hold is a clock ticking on your stock. Don't wait for a quote in writing — call the 24/7 line and we'll triage it over the phone.

24/7 breakdown service
What you get
  • Upfront price approved before work starts
  • Genuine parts & 12-month parts warranty
  • Written temperature record on completion
  • Licensed refrigerant handling, recovered correctly
Two registers, one trusted team

Commercial reliability or domestic care — we do both well

A supermarket cold room and a home kitchen fridge fail for different reasons and cost you in different ways. We bring the right approach to each.

Commercial refrigeration

When downtime means lost stock, a failed audit or lost trade, we work fast, document temperature, and keep you compliant.

  • Cool rooms, freezer rooms & cold chain
  • Display cabinets, ice machines, beer & glycol
  • Maintenance contracts & temperature logging
  • Same-day metro response where we can · 24/7 emergency
Industries we serve

Domestic refrigeration

For homes and small businesses — honest advice on whether a repair is worth it, tidy work and clear pricing, with no upsell.

  • Fridge & freezer not cooling or over-freezing
  • Water leaks, ice build-up & noisy compressors
  • Water coolers & hot-water heat pumps
  • Repair-or-replace advice before you spend
Book a home visit
Proof

Trusted by Sydney cafes, pubs and retailers

Rated 4.9 across 12 Google reviews — here are a few in our customers' own words.

"I bought an office with a dodgey aircon. And always knew I'd be up for 20kish to replace one day. For over 8 years these guys have helped me avoid replacing by regular maintenance. Quick response to call outs and always sending experienced, efficient, polite and tidy staff."
Chloe Player, 5 Google review
"I can not recommend Chris and his team highly enough. I have used Chris for years… so much knowledge and professionalism… There is no job too big for active fridge and air. He's like the dinosaur of the trade… from Industrial to commercial and residential problems with air conditioning and refrigeration systems."
Scott Levoune, 5 Google review
"Chris arrived promptly… provided a detailed report. The price was fair… polite and professional. Even took the time to explain how to better use the system. Cleaned up after they'd finished."
Melissa Jones, 5 Google review
Stainless-steel upright commercial refrigerator in a storeroom
Case study

8+ years of maintenance, one avoided replacement

"For over 8 years these guys have helped me avoid replacing by regular maintenance. Quick response to call outs and always sending experienced, efficient, polite and tidy staff." — Chloe Player, who'd expected a ~$20k replacement on her office system, in her Google review.

8+ yrs
on a maintenance plan
~$20k
replacement avoided
5
Google review
Explore maintenance & service contracts
Service areas

Refrigeration across Greater Sydney

Same-day where we can, 24/7 for breakdowns — from the Hills to the Sutherland Shire. Tell us your suburb when you call and we'll confirm timing.

See all service areas
FAQ

Refrigeration questions, answered

How often should commercial refrigeration be serviced?
Most commercial fridges, cool rooms and ice machines benefit from servicing two to four times a year, depending on how hard they work and the environment they run in. Scheduled refrigeration maintenance catches worn fans, blocked condensers and weak gaskets before they become a breakdown.
Do you repair both commercial and domestic refrigeration?
Yes. Commercial refrigeration is our core — cool rooms, freezer rooms, display cabinets, ice machines and condensing units — and we also repair home and small-business fridges, freezers and water coolers.
How quickly can you respond to a refrigeration breakdown?
Same-day across the Sydney metro where we can for commercial breakdowns where time and distance allow, plus a genuine 24/7 emergency line for after-hours failures — because a freezer down overnight is stock lost by morning. See our 24/7 breakdown service.
My fridge or cool room is running but not cold — what's wrong?
Common causes are a refrigerant (gas) leak, a failed condenser or evaporator fan motor, a blocked or iced-up evaporator from a defrost fault, dirty condenser coils, or a failing compressor. A licensed tech will measure pressures and temperatures on-site to find the real fault rather than guess. Our commercial refrigeration repairs page lists the faults we see most.
Which brands of refrigeration do you service?
All major commercial makes including Williams, SKOPE, Bromic and Orford, plus generic condensing units and cool rooms — and ice brands like Hoshizaki and Scotsman. See every brand we service.
Are you licensed to handle refrigerant gas?
Yes — we hold ARC Refrigerant Handling Licence L057415 and NSW contractor licence 330089C. Refrigerant is recovered and handled correctly, which is both a legal requirement and better for the equipment.
Refrigeration brands we service

Brands we service include Williams, SKOPE, Bromic and Orford fridges, plus Hoshizaki, Scotsman, Manitowoc, Ice-O-Matic and Stuart ice machines.

Trademarks are the property of their respective owners and shown to indicate equipment we service. See all brands.

Fridge, cool room or freezer not holding temperature?

Talk to a licensed Sydney refrigeration technician now — no obligation, upfront pricing, free quotes for commercial enquiries.

Call 0419 205 607 Get a free commercial quote

No obligation · We reply promptly · 24/7 emergency line

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